Communities & institutions
How public institutions earn trust, lose it, and rebuild it. Drawn from leading a department through the collapse of public confidence.
Carmen Best led one of America’s major police departments through its hardest modern test. Today she helps leaders and institutions build what comes next.

Four facts that explain why Carmen Best is one of the most credible voices in the public-safety conversation.
Carmen’s leadership has been recognized by communities and institutions across Washington State and the country.

Presented by Surviving Change / Shining Super Stars
April 25, 2026
An honor recognizing Carmen’s leadership, service, and contributions across Washington State.

City of Seattle
Black in Blue, HarperCollins Leadership
NBC News, MSNBC, CNBC, KING 5
Additional confirmed honors will be listed as Carmen’s team supplies the citation details.
Beyond keynotes, Carmen is an active board member and civic leader, focused on education, workforce, and public safety.
Leadership Council Member
Past Chair, Seattle Leadership Council
Board Member
Board Member
Member
Member
Human and Civil Rights Committee Member

For years, the conversation about policing has demanded a side. Carmen Best refuses the premise. She has spent her life inside the work: rising through every rank of a major police department, leading it through crisis, and ultimately stepping away from it on principle.
That experience taught her something the loudest voices often miss. Safety and justice were never opposing goals. They are the same goal. Carmen brings that conviction (and the candor to back it up) to every stage, newsroom, and boardroom she enters.
Carmen is actively booking keynotes, panels, and fireside conversations across corporate, government, and association audiences.



Carmen is a composed, magnetic presence on camera, as a leader and as a national news contributor. Two moments that show why audiences and producers trust her.
How public institutions earn trust, lose it, and rebuild it. Drawn from leading a department through the collapse of public confidence.
Why recruiting and keeping a diverse team is a test of leadership, not an HR checkbox. And what it costs to get wrong.
Decision-making and accountability when the stakes (and the scrutiny) are at their highest, and every choice is public.
Where public agencies, technology, and private-sector security are converging. And what every leader should understand.

Carmen’s best-selling book is an unflinching account of leadership, breaking barriers, and the long work of racial reconciliation, drawn from a 28-year career and one of the country’s hardest jobs.
Attributed testimonials in production.
Carmen’s team is collecting quotes from past hosts. Each testimonial will include a verified name, title, organization, and event year before it ships here.
Keynotes, fireside conversations, and workshops for organizations ready to think harder about leadership and safety. Every talk is tailored to the audience and the moment.
Explore speakingCarmen Best is the former Chief of Police of Seattle and the first Black woman to lead the department. A 28-year veteran of public safety, she is now a best-selling author, a national news contributor, and a keynote speaker on leadership and the future of public safety.
Carmen speaks on leadership, accountability, and the future of public safety. Her keynotes focus on leading through crisis, rebuilding institutional trust, building a workforce that reflects the public, and what real reform looks like from someone who led it.
Speaking fees range from $10,000 to $55,000 depending on region and event. See the fee ranges in the Speaking section above. Carmen travels from Washington State. Contact her team for an exact quote.
Black in Blue is Carmen’s best-selling account of leadership, breaking barriers, and racial reconciliation. It draws on her 28-year career leading a major police department through one of the most scrutinized periods in modern American policing.
Use the contact form to reach Carmen’s team. Share your event date, audience, and goals for speaking inquiries, or your outlet and deadline for media requests, and the team will respond promptly.
Occasional notes from Carmen on leadership, public safety, and what she’s thinking about. No noise.